Press Releases

Travel Guard Selected as Travel Insurance & Assistance Services Provider for Travelocity

Nov 17, 2009


Travel Guard ( announced today that it has been selected by Travelocity ( to be the provider of travel insurance and assistance services.

"Travel Guard has built its reputation by providing exceptional customer service and comprehensive travel insurance protection," said Dean Sivley, Travel Guard President and Chief Executive Officer. "Our customer-centric approach closely aligns with Travelocity - a company that launched the industry's first service guarantee and customer bill of rights to clearly redefine the relationship between travelers and travel providers."

Travel Guard is a global leader in travel insurance and assistance services and has been providing plans to millions of leisure and corporate travelers since 1982. The travel insurance program that will be offered through Travelocity includes coverage for trip cancellation, interruption and delay; emergency medical expenses; medical evacuation; and lost, stolen and delayed baggage.

All Travel Guard plans offered through Travelocity will include Travel Guard's leading travel and emergency assistance services, available 24/7 through Travel Guard's global assistance centers. "The Travelocity Guarantee - which is our pledge to make things right if consumers book with us and encounter any problems - has been and continues to be a key differentiator for us," said Simon Bramley, Vice President, Flights, Travelocity. "Travel Guard clearly shares our commitment to high quality, high touch customer service. They also share our commitment to apply cutting edge technology to enhance the customer experience at every key touch point."

About Travelocity Global

Travelocity® is committed to being the traveler's champion -- before, during and after the trip - and provides the most comprehensive and proactive guarantee in the industry ( ). This customer-driven focus, backed by 24/7 live phone support, competitive prices and powerful shopping technology has made Travelocity one of the largest travel companies in the world with annual gross bookings of more than U.S. $10 billion. Travelocity also owns and operates: Travelocity Business® for corporate travel;, a leading online travel community;, a leader in European online travel; and ZUJI, a leader in Asia-Pacific online travel. Travelocity is owned by Sabre Holdings Corporation, a world leader in travel marketing and distribution.

About Travel Guard

Travel Guard ( a Chartis company and worldwide leader in travel insurance and assistance plans, provides products and services to millions of travelers around the globe. In addition to an extensive portfolio of travel insurance coverage benefits, Travel Guard offers a wide range of emergency services through its wholly-owned assistance centers located in Asia, Europe and the Americas. Travel Guard helps leisure and business travelers alike solve problems and manage risks. Travel Guard's global reach, unparalleled service quality and proven operational capabilities ensure that clients receive best-in-class care. Travel Guard's suite of technology platforms enables seamless integration with all major travel distribution systems and supplier channels. The travel insurance products marketed by Travel Guard are underwritten by National Union Fire Insurance Company of Pittsburgh, P.a., with its principal place of business in New York, NY. Coverage may not be available in all states.

Chartis is a world leading property-casualty and general insurance organization serving more than 40 million clients in over 160 countries and jurisdictions. With a 90-year history, one of the industry's most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence.

Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc. For additional information, please visit our website at

Contact: Dan McGinnity Travel Guard 800-826-7791 x14850

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